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You're Booked!

Here's everything you need to know about your upcoming appointment.

📋 What to Expect

Day Before

Shaw will text you to confirm your appointment time and answer any last questions.

Day Of — We Arrive

You'll get a text when we're on our way (usually 15 minutes before). We'll arrive in a clean, professional setup with all equipment.

The Work

We use ClearCoat™ purified water technology — no chemicals, no residue, no streaks. Just crystal clear results. Most homes take 2-4 hours depending on the package.

Final Walkthrough

When we're done, we'll walk the entire job with you to make sure everything is perfect. If anything isn't right, we fix it on the spot.

All Done!

Payment via e-Transfer (or cash). You'll get a thank-you text with care tips so your windows stay cleaner longer.

🏠 How to Prepare

You don't need to do much — we handle everything. But these small things help:

🚗Clear driveway access so we can unload equipment easily
🌿Move any large planters or furniture away from windows (if possible)
🐕If you have pets that go outside, let us know so we can coordinate
🔓If we're doing interior windows, please unlock access to all rooms
🪟Remove window blinds/curtains if you'd like screens or tracks cleaned
💧We'll need access to an outdoor water tap (hose bib) for our purified water system

🛡️

The MANTLE Guarantee

If you're not 100% satisfied, we'll come back and redo it — free.
Still not happy? You don't pay. Period.

Zero risk. That's our standard.

❓ Common Questions

Do I need to be home?▼

For exterior-only work, you don't need to be home — just make sure we can access the property and water tap. For interior work, someone should be there to let us in.

What if it rains?▼

Light rain doesn't affect our purified water cleaning — it actually helps! For heavy rain, we'll text you to reschedule at no extra cost. Your appointment holds priority.

What is ClearCoat™ purified water?▼

We filter water through a multi-stage purification system that removes all minerals and impurities. This means no water spots, no chemical residue — just perfectly clean glass that stays cleaner longer.

How do I pay?▼

We accept e-Transfer (preferred), cash, or credit card. Payment is collected after the job is complete and you're 100% satisfied with the work.

What if I need to reschedule?▼

No problem! Just text or call us at least 24 hours before your appointment and we'll find a new time that works. No fees, no hassle.

Are you insured?▼

Yes — MANTLE carries full commercial general liability insurance. Your property is protected.

Questions before your appointment? We're just a text away.

💬 Text Us 📞 (416) 206-3274