1. Knock & Open
KNOCK → Step back → Smile
"Hey! I'm [YOUR NAME] with Mantle — we're the window cleaning company in the neighbourhood. We're doing a few homes on your street this week. Have you had your windows done this year?"
2. If They Say No / Not Yet
"Perfect timing — we're booking spring cleanings right now. Can I give you a quick free estimate? Takes 60 seconds."
3. If They Say Yes (Already Done)
"Nice! Who did you use? Were they good?"
Listen. Don't sell. Learn who the competitors are.
4. Not Interested
"No worries at all! Here's a card if you change your mind. We're around all week."
Leave door hanger. Smile. Walk away. Never push.
5. The Close
"Want me to lock in a time this week? We've got [DAY] open. Shaw will text you to confirm. Takes about 2 hours for a house like yours."
If They Say Yes
1️⃣ Get: Name, phone number, address
2️⃣ Text Shaw: "[Name] at [address], [service], [est. price]"
3️⃣ Say: "Shaw will text you within the hour to confirm!"
3 Selling Points — Memorize These
🔷 ClearCoat™ Purified Water
"Zero streaks. Lasts 3x longer than regular cleaning."
🔷 Satisfaction Guarantee
"If you're not happy, you don't pay. Period."
🔷 Fully Insured
"We carry $2M insurance so your home is covered."
Window Cleaning — Say "Typically"
Other Services
Bundle Savings
🏷️ 2 services: Save $50 POPULAR
🏷️ 3 services: Save $75
🏷️ Promo code: SPRING10 = 10% off
⚠️ Never quote an exact price.
Always say "typically" or "around." Shaw gives the real quote.
Top Objections & Responses
💬 "How much is it?"
"Depends on the home — most on this street would be around $250–350. I can get you an exact number if I count the windows real quick?"
💬 "Not right now"
"Totally fine! When would be better? I can have Shaw follow up."
→ Get their phone number!
💬 "I do them myself"
"Respect that! Have you seen the difference purified water makes? Way fewer streaks than tap water. Even the 2nd floor?"
💬 "I already have a guy"
"That's great! What do they charge you? We offer a satisfaction guarantee — if you're ever not happy, you don't pay. Might be worth trying us once to compare."
💬 "Can I think about it?"
"Absolutely! Can I leave you a card? And if I grab your number, Shaw can send you a text with the exact price — no pressure at all."
→ Always get the number!
💬 "We're selling the house"
"Actually, that's perfect timing. Clean windows can add real curb appeal for showings. A lot of realtors recommend it before listing."
💬 "Too expensive"
"I hear you. That's just the typical range — Shaw can work out the exact price when he comes by. Plus we guarantee the work — if you're not happy, you don't pay. Zero risk."
✅ Always Do
😊 Be friendly, not pushy — you're a neighbour, not a salesman
📄 Leave a door hanger at EVERY house (even no answers)
📱 Text Shaw immediately when you book an estimate
📍 Note houses with visibly dirty windows/gutters — come back later
👀 Look at the property before knocking — upsell what you see
🚶 Step BACK from the door after knocking — don't crowd them
❌ Never Do
🚫 Never enter anyone's property or backyard
🚫 Never guarantee an exact price — say "typically" or "around"
🚫 Never badmouth competitors
🚫 Never push after someone says "not interested"
🚫 Skip houses with "No Soliciting" signs
🚫 Never knock before 9 AM or after 7 PM
💰 Your Pay
$5 + 20%
$5 per booked estimate + 20% of every closed job
Example: You book 4 estimates. 2 close at $300 each.
= $20 + $120 = $140 that day
Paid every Friday via e-transfer 💸