Welcome to the MANTLE Team ๐Ÿ‘Š

Everything you need to start earning. Read this top to bottom โ€” takes 10 minutes.

๐Ÿ’ฐ How You Get Paid

$300 โ€“ $500/day

Top knockers earn this within the first month

$5
Per booked estimate
20%
Of every closed job

The Math

Pay Schedule

Every Friday by 8 PM. E-transfer to your account. No exceptions, no delays. You see your numbers in real-time through the CRM.

After 25 closed jobs: your commission bumps to 25%. No cap on earnings.

๐Ÿ—ฃ๏ธ The Door Knock Script

Keep it under 30 seconds. Be friendly, be specific, be gone if they're not interested.

Step 1 โ€” The Opener (5 seconds)
"Hey! I'm [NAME] with MANTLE โ€” we're a local window cleaning company working in the neighbourhood today."
Step 2 โ€” The Observation (5 seconds)
"I noticed your [front windows / gutters / driveway] could use some attention after the winter โ€” [mention something specific you see: salt film, pollen, leaves in gutters]."
Step 3 โ€” The Offer (10 seconds)
"We use a purified water system that leaves zero streaks โ€” your windows stay cleaner 2-3 times longer than regular cleaning. We're fully insured and we guarantee our work โ€” if you're not happy, you don't pay."
Step 4 โ€” The Close (5 seconds)
"Can I get you a free estimate? Takes 2 minutes โ€” I just need your name and number and we'll text you a price today."

If they say yes: Get name, phone number, email (optional), note the address. Log it in KnockSight immediately. Text Shaw: "๐Ÿ  NEW ESTIMATE" + details.

If they say no: "No worries! Here's a door hanger in case you change your mind. Have a great day!" Leave hanger, move on. Never argue.

๐Ÿ›ก๏ธ Top 5 Objections (and What to Say)

"I'm not interested."
"Totally understand! I'll leave this door hanger in case you ever need us. Have a great day!" (Smile, leave, done. 3 seconds.)
"How much does it cost?"
"Depends on the home size โ€” most homes in this area are $250-$400 for exterior windows. The estimate is free and exact โ€” no surprises. Can I get your number to send it over?"
"I already have a guy."
"Nice! Does he use purified water? Our system leaves zero mineral spots โ€” windows stay cleaner 2-3x longer. Might be worth a free comparison estimate?" (If still no โ†’ leave hanger, move on.)
"I'll think about it."
"For sure! Can I leave you a door hanger? We're running a spring special right now โ€” 10% off if you book before [date]. The estimate is free either way."
"I just do it myself."
"Respect! Second-storey windows are a pain though โ€” we handle everything, fully insured, and the purified water makes it last way longer than tap water. Just something to keep in mind. Here's a door hanger!" (Move on.)

๐Ÿ“‹ Rules of the Door

โœ… DO

  • Smile โ€” always
  • Step back after knocking (not creepy)
  • Mention something specific about their house
  • Log EVERY door in KnockSight
  • Leave a door hanger on every no-answer
  • Text Shaw immediately on hot leads
  • Stay hydrated, bring water + snacks
  • Wear clean MANTLE gear

โŒ DON'T

  • Never argue with a homeowner
  • Never knock after 6 PM
  • Never enter someone's property beyond the front door
  • Never knock "No Soliciting" doors (leave hanger)
  • Never bad-mouth competitors
  • Never promise a specific price (only estimate)
  • Never skip logging a door โ€” data = money
  • Never be on your phone between doors

The 30-Second Rule: If they haven't shown interest after 30 seconds, say "No worries, here's a door hanger!" and move on. Time at one door = lost doors ahead.

๐ŸŽ’ What to Bring Every Day

๐Ÿ“ฒ Using KnockSight (Your CRM)

Log every single door โ€” this is how we track your performance and pay you.

Log in to KnockSight

Open KnockSight โ†’

How to Log a Door

  1. Tap the ๐Ÿ  button on the map (or long-press the location)
  2. Enter: address, status, homeowner name (if given), phone, notes
  3. Status options:
    • ๐ŸŸข Booked โ€” they agreed to an estimate
    • ๐Ÿ”ต Interested โ€” showed interest but didn't commit
    • ๐ŸŸก Not Home โ€” no answer (we'll come back)
    • ๐Ÿ”ด Not Interested โ€” clear no
  4. Save. Takes 10 seconds. Do it at every door.

Why this matters: Your logged estimates = your pay proof. If it's not in KnockSight, it didn't happen.

โฐ Your Schedule

TimeActivity
8:30 AMCheck Shaw's morning text for today's route
9:00 AMStart knocking
12:00 PMLunch break (30 min) โ€” send Shaw mid-day update
12:30 PMResume knocking
5:00 PMStop knocking โ€” send final numbers to Shaw

Days: Tuesday through Saturday. Sunday + Monday off.
Rain days: Shaw will text you by 8 AM. If rain, you'll do phone follow-ups from home instead.

๐Ÿ”” When You Book an Estimate

Text Shaw immediately with this format:

Text Template
๐Ÿ  NEW ESTIMATE
Address: [address]
Name: [name]
Phone: [phone]
Service: Windows / Gutters / Pressure Wash
Notes: [big house, lots of trees, mentioned price concern, etc.]
Best time to call: [morning/afternoon/evening]

Shaw will follow up within 2 hours to close the estimate. Your $5 booking fee + 20% commission kick in once confirmed.

โ“ Quick FAQ

What if it rains?

Shaw texts you by 8 AM. Light rain = still knock (we clean in rain). Heavy rain = phone follow-up day from home.

What if someone gets aggressive?

Walk away immediately. "Have a great day!" and leave. Never engage. Text Shaw about the address so we skip it.

What if I can't make a shift?

Text Shaw at least 12 hours before. Things happen โ€” just communicate. No-shows without notice = you're off the team.

Can I bring a friend to knock?

Yes โ€” if they're good. Tell Shaw first. They need to read this onboarding page before starting.

What do I wear?

Clean, presentable. MANTLE shirt if you have one. No sweatpants, no headphones, no sunglasses while talking to homeowners.

How do I see my earnings?

Shaw sends weekly summaries every Friday with your numbers. E-transfer same day.

When do I get the 25% commission bump?

After 25 closed jobs from your estimates. Shaw tracks this. No cap on earnings at 25% either.

Ready? Let's get it ๐Ÿ”ฅ

Questions? Text Shaw anytime.

Open KnockSight โ†’ Call Shaw โ†’