Privacy Policy

Last updated: March 9, 2026

Mantle ("we," "us," or "our") operates the website callmantle.ca and provides home services across the Greater Toronto Area. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: Name, phone number, email address, home address
• Service details: Type of service requested, home specifications, preferred scheduling
• Payment information: e-Transfer details, payment records
• Communications: Messages you send us via our website, text, email, or phone

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process quotes, bookings, and payments
• Send you service confirmations, reminders, and follow-ups
• Respond to your inquiries and requests
• Send you marketing communications (with your consent)
• Improve our website and customer experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Companies that help us operate our business (e.g., payment processors, email services, SMS providers)
• Legal requirements: When required by law, regulation, or legal process

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your personal information

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

8. Marketing Communications

We may send you promotional messages about our services. You can opt out at any time by:

• Replying "STOP" to any text message
• Clicking "unsubscribe" in any email
• Contacting us directly

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

• Phone: (416) 206-3274
• Email: [email protected]
• Website: callmantle.ca